In general, we use the information we collect about you to:
– improve the features and services we offer
– support our own marketing and promotion efforts
Personal information collected
The only personal data that we may collect when you visit this Site is your name and email address. You have full control over whether you provide this. It is only collected when you subscribe by submitting a form. You might see this form as a popup, or it might appear at the bottom of a page.
When you have correspondence with us that you initiate through the contact us function, we will take this as an indication that you are interested in what we are about, and we will add your contact details to our newsletter list. We will notify you when we do this and you are always given the option to unsubscribe if these newsletters are not to your taste.
We may use your information to contact you for your views on our services or to notify you occasionally about important developments to our services. We might also use your information to promote products or services we offer on social media platforms. Sometimes we will process the information to create specific audiences which we will use for marketing our business. If you change your mind and you don’t want to be a part of our community any longer, please email firstname.lastname@example.org and let us know. Your details will be immediately removed and we will not contact you again.
How we collect and hold data
When you visit, we may also collect information about how you use the Site including the content you look at, but this is not personally identifiable as you. This information is aggregated and we may use this information to identify patterns which we can use in our marketing to help us improve our services.
We take reasonable steps to protect the data provided via our services. We maintain administrative, technical and physical safeguards designed to protect the Personal Data you provide. However, no internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to us via the internet. We store Personal Data only for as long as it is necessary for the fulfilment of the purpose for which the Personal Data was collected, unless otherwise required or authorised by applicable law. We take measures to destroy or permanently de-identify personal information if required by law or if the Personal Data is no longer required for the purpose for which we collected it.
Who has access to the information?
The staff at Quinola Mothergrain and certain other relevant suppliers (e.g. Google Analytics Data Analyst) have access to the information, including personal information that we have collected from you.
If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. We will not otherwise disclose, sell or distribute your information to any third party without your permission unless we are required to do so by law.
Access to, changing or removing the information we hold
If you want to update your information, change your mind or no longer wish to be a part of our community, please email email@example.com and let us know. You may ask us to make changes and we will action these within one business day.
Cookies and tracking
Like many websites, we use “cookies” to enable us to personalise your visits to this website, keep track of your preferences and to track the usage of this website. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies (your browser’s help screen or manual will tell you how to do this), but please note that this may reduce the functionality of this Site and other websites. Like all websites, our servers automatically record ‘log files’ containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our site is used that help us to monitor and improve the service. We cannot identify you from your log files.
This Anti-Spam Policy Notice governs the use of the web page at and its associated services, web pages, domains and sub-domains, which are owned and operated by Quinola Mothergrain. The Site should not be used as a database for direct marketing by phone or SMS messaging. It is an offence to send unsolicited direct marketing messages or make unsolicited marketing phone calls. We consider spamming to be any activity whereby you directly or indirectly transmit email messages to any email address that has not solicited such email and does not consent to such transmission. We also consider spamming to constitute posting messages on our social media channels (e.g. Facebook Group, Facebook Page, etc.) that are off topic. We reserve the right to remove your messages and or block your access to our Pages if deem you to be in violation of these anti-spamming policies. If you are “spammed” by any other product or service provider on our channels, please let us know and we will take the necessary actions.
Access to information and contacting us
To the extent provided by applicable law, you may have the right to obtain confirmation that we hold Personal Data or other information about you, request access to and receive information about the Personal Data we maintain about you, receive copies of the Personal Data we maintain about you, update and correct inaccuracies in your Personal Data, object and withdraw your consent to the processing of your Personal Data and have the information blocked, anonymised or deleted, as appropriate. The right to access Personal Data may be limited in some circumstances by legal requirements. To exercise these rights, please contact us as set forth below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via our services. Upon your request, we will take reasonable efforts to delete all of your Personal Data and non-identifiable information that you have provided to us, though we cannot delete any aggregate or otherwise non-indefinable information derived from your Personal Data or from your use of our services. If you provide us with any information or material relating to another person(s), you are responsible for making sure that the sharing with us and our further use as described to you from time to time is in line with applicable laws.
Quinola Mothergrain, 180-186 King’s Cross Rd, London WC1X9DE, United Kingdom © 2012 Quinola. All Rights Reserved.